Terms of Service

1. Agreement to Terms

By accessing or using StoryPass ("Service"), you agree to these Terms of Service ("Terms"). If you don't agree, don't use the Service.

2. Description of Service

StoryPass is a password generation service that creates memorable, cryptographically secure passwords using a story-based methodology.

2.1 What We Provide

• Password generation using CSPRNG
• Story-based memorable formats
• Swap/customization features
• Entropy metrics

2.2 What We Don't Provide

• Password storage (use a password manager)
• Account recovery for forgotten passwords
• Guarantees about third-party acceptance

3. User Accounts

3.1 Free Tier

• No registration required
• Usage limits apply (see Section 5)
• May require CAPTCHA for abuse prevention

3.2 Paid Accounts

• Email address required
• Valid payment method required
• Subject to subscription terms

3.3 Account Security

You are responsible for:

• Keeping your account credentials secure
• All activity under your account
• Notifying us of unauthorized access

4. Subscription Terms

4.1 Billing

4.2 Renewal Discount

• 20% discount on all renewals (Year 2+)
• Level 1: $8/year renewal
• Level 2: $16/year renewal

4.3 Cancellation

• Cancel anytime from account settings
• Access continues until end of billing period
• No prorated refunds for partial periods

4.4 Refunds

• 30-day money-back guarantee for first-time subscribers
• Contact support@usestorypass.com for refund requests

5. Fair Use Policy

5.1 Usage Limits

5.2 Swap Feature Limits

5.3 Exceeding Limits

• Free users: Wait until next period
• Paid users: Throttled (slower generation), upgrade available
• Enterprise: Overage billing per agreement

5.4 Abuse Prevention

We reserve the right to:

• Rate limit excessive requests
• Block automated/scripted abuse
• Suspend accounts violating these terms

6. Acceptable Use

6.1 You May

• Generate passwords for personal use
• Generate passwords for your organization (business plans)
• Integrate via API (with appropriate plan)
• Share the service with others

6.2 You May NOT

• Resell generated passwords
• Use automated tools to circumvent rate limits
• Attempt to reverse-engineer the service
• Use for illegal purposes
• Interfere with service operation
• Scrape or harvest data

7. Intellectual Property

7.1 Our IP

• StoryPass name, logo, and branding
• Service code and infrastructure
• Corpus data and curation methodology

7.2 Your Rights

• Generated passwords belong to you
• Use them however you wish
• No restrictions on password content

8. Disclaimers

8.1 Service Provided "As Is"

STORYPASS IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

8.2 No Security Guarantees

While we use industry-standard security practices:

• We cannot guarantee absolute security
• You are responsible for password storage
• Third-party systems may reject our passwords

8.3 Password Responsibility

9. Limitation of Liability

9.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYPASS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES, SERVICE INTERRUPTIONS OR SECURITY BREACHES.

9.2 Maximum Liability

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify StoryPass from claims arising from:

• Your use of the Service
• Violation of these Terms
• Infringement of third-party rights

11. API Terms

11.1 API Access

• Available on Level 2 and Enterprise plans
• Requires API key (keep it secret)
• Subject to rate limits

11.2 API Usage

• Use for intended purposes only
• Don't share API keys
• Don't circumvent rate limits

11.3 API Changes

We may modify the API with reasonable notice. Breaking changes will be announced 30 days in advance.

12. Termination

12.1 By You

Cancel anytime. Access continues until billing period ends.

12.2 By Us

We may terminate or suspend accounts for:

• Violation of these Terms
• Abuse or fraud
• Non-payment
• Legal requirements

12.3 Effect of Termination

• Access to Service ends
• Data retained per Privacy Policy
• No refund for remaining period (unless required by law)

13. Changes to Terms

13.1 Modifications

We may update these Terms. Material changes will be communicated via:

• Email (registered users)
• Website notice
• 30 days advance notice for material changes

13.2 Continued Use

Continued use after changes constitutes acceptance of new Terms.

14. Governing Law

14.1 Jurisdiction

These Terms are governed by the laws of the applicable jurisdiction, without regard to conflict of law principles.

14.2 Dispute Resolution

1. First: Contact support to resolve informally
2. Then: Binding arbitration (for disputes under $10,000)
3. Finally: Courts of competent jurisdiction

14.3 Class Action Waiver

You agree to resolve disputes individually, not as part of a class action.

15. Miscellaneous

16. Contact

17. Acceptance

By using StoryPass, you acknowledge that you have read, understood, and agree to these Terms of Service.